Q & A

Q:What is your main products?

A:our main products are LED tube lights,led panel light,led linear lights,led flood lights,led underground lights.led high bay lights.

Q:How to get a sample?

A:Based on the value of our products, usually we do not offer free sample, if you need a sample for testing,please kindly contact our sales for more details.

Q:what is your advantage?

A:Competitive price,High quality with CE/RoHS/LVD/FCC/EMC certification.One step purchasing,Fast response and professional solutions on all inquiries
3-5years warranty for all our products.

Q:What is your MOQ?

A: Depend on products,pls contact sales department for detail.

Q:What is the delivery time?

A:The delivery time decided by quantity. Usually For sample within 5-7 working days after receive the payment and 15-20 working days for mass production.

Q:How to deal with the faulty products?

A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 1%.
Secondly, during the guarantee period,we will send new replacement with new order for small quantity.. For defective batch products, we will repair them and resend them to you or we can discuss the solution
Thirdly,If very large order,we can prepare spare parts for customer to replace when placing order.

Q:Can print my logo on led light products?

A:Yes,pls inform us before production and send us your logo design.